Returns & Exchanges

At Strandbags, we want you to love your purchase, which is why we offer a 30-day return policy for items in original condition. Whether you shopped in-store or online, we provide simple solutions for refunds and exchanges to ensure your complete satisfaction.

Return Process

• 1.
  Check Eligibility

  Ensure your item is unused, in its original packaging with all tags attached, and was purchased within the last 30 days.

• 2.
  Initiate Your Return

  Log in to our online returns portal with your order number and email address to select the items you wish to send back.

• 3.
  Pack and Post

  Securely package your items and attach the prepaid shipping label provided, then drop it off at any authorized postal location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects your return, we will process your refund to the original payment method within 5-7 business days.